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Webinar - The CX Paradigm Shift: Exploring Generative AI's Impact on Customer Experience
Webinar - The CX Paradigm Shift: Exploring Generative AI's Impact on Customer Experience
Webinar
Online

Webinar - The CX Paradigm Shift: Exploring Generative AI's Impact on Customer Experience

By

TechForge Media

0 Followers
15 Aug 2023
Free Registration

Event Details

Webinar - The CX Paradigm Shift: Exploring Generative AI's Impact on Customer Experience

The panel webinar will focus on the transformative role of generative AI in shaping the customer experience landscape. The session brings together industry experts, thought leaders and CX professionals to explore the potential of this groundbreaking technology and its impact on customer interaction to discuss the fundamental shift occurring in customer experience strategies due to the integration of generative AI.

The experts will speak about the power of generative AI in enhancing customer interactions across various touchpoints and how this technology is revolutionizing how businesses engage with their customers by creating personalized, interactive, and immersive experiences.

Join us to discover how generative AI's ability to understand customer preferences, anticipate needs, and provide tailored solutions is reshaping the customer journey and driving customer satisfaction.


URLs:
Tickets: https://go.evvnt.com/1862550-0?pid=10018
Website: https://go.evvnt.com/1862550-2?pid=10018

Price:
Free: USD 0.00

Speakers: Rennet Premnath, Director, Experience Analytics and Chair of Enterprise Analytics

Entry Fees

Free Registration

Categories

Event Frequency

One Time

Event Timings

(GMT-4:00) Eastern Time (US and Canada)
10:00 AM - 10:45 AM (Aug 15) (Public)

Speakers

Shashank Verma
Shashank Verma
Head of Customer Experience - Digital at EXL
Charlotte Tsou
Charlotte Tsou
Head of Marketing Analytics and Insights at Prudential Finance at EXL
Deepti Kalra
Deepti Kalra
VP, Head of Insurance Analytics Solutions at EXL
Matthew Paris
Matthew Paris
VP and Head of Sales Engineering at EXL

Organizer

TechForge Media

0 Followers

Publisher in Bristol, England

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